I have ordered 30 cases of tea from them for 4 or 5 years. EVERY time (except for the first time) there's been a problem. THIS year I placed the order on-line, then had to speak with someone because I apparently didn't use the proper account. This person was...Read more
I ordered a cooler (hot &cold), 3-5 gallon jugs and some cases of sparkling water. I was told my appoint was 8-10 on 10/31. They don't have weekend or evening delivery so I had to miss a day's pay. Thanks Nestle. Any way, the idiot driver came at 7 am and when no one...Read more
I didn't like
- Losing a days pay
I have been a customer for over 20 years. I started with Poland Spring and Nestle Waters bought them out. Their 30,000 pound trucks backed up in our driveway many times and now our asphalt driveway is cracked in many places. They refuse to repair damages created by...Read more
Nestle Waters - Horrible left us without in Florida
No call or show for water before hurricanel Worried about getting new customers instead of servicing the ones they got. I will let my 35 clients know.
Nestle Waters - Very pissed of with ready refresh
I have a monthly delivery to home and request my delivery a little early and my date keep getting push back not good customer service
Nestle Waters - Still unhappy
Used to be an Alhambra customer but had a lot of missed deliveries and very poor costumer service so I've decided to switch to Nestle Water delivery but they only showed-off prompt deliveries during the first few weeks!! Now they're like as bad as Alhambra!!
Nestle Waters Customer Care Review
Charged my card whenever they wanted too!!!! These obnoxious, unprofessional theives, kept running my card a day sometimes 2 days before sending me an invoice. They are also unapologetic, rude, inconsiderate *** artists... even their customer service is like a war of words. I have been recording all my calls, tracking all my incidents and will file suit against them for illegal business practices!
WE PURCHASED A PACK OF NESTLE SPLASH MANDARIN FROM A MIEJER STORE IN AUBURN HILLS,MICHIGAN. ONE OF THE BOTTLES OF WATER WAS OPEN AND FILLED WITH URINE, I AM VERY DISGUSTED BECAUSE I BUY THESE WATERS FOR MY SON, THIS IS JUST NASTY, NOT EVER PURCHASING THIS WATER AGAIN....Read more
Am Mrs Bolanle a sole distribution of Nestlé water in Kaduna State. For the pass 5yrs all the necessary benefit that should be given to me was never been given to me which was been stated in the terms and condition of Nestlé water company. I have an account with Nestle...Read more
I ORDERED 18 CASES OF BOTTLED WATER AND NEVER RECIEVED IT WHEN I CALLED THEY TOLD ME THEY COULKD NOT FULFILL MY ORDER SO THEY CANCELED IT WITH OUT EVEN CALLING TO INFORM ME .... NOT A GOOD WAY TO DO BUSINESS .... AND THEY NEVER ISSUED A REFUND STILL WAITING FOR THAT...Read more
Heads up to all of you who placed an order last week in hopes that it would arrive before the hurricane. If you are still waiting for water and haven't received it chances are you won't be getting it. I just found out that my order has been canceled by the company,...Read more
Worst customer service!!! I understand there was a hurricane and orders were delay last week but the hurricane already passed and yesterday 9/13 I was told that I'll get my order today 9/14 between 8-5pm. I had someone sitting at my house the whole day and you guys...Read more
I have been using Readyrefresh for the past 2 years. This time it's a huge and impact full let down. Knowing that a hurricane was coming to Florida, as a responsible person, on monday 9/4, I rescheduled my water delivery to be 9/6/17 because due to labor day weekend...Read more
I was supposed to get my delivery on Tuesday but they keep on moving it every day. Called yesterday since I'm in desperate need of my water delivery, I have a baby and live in Florida and hurricane Irma will be here on a couple of days. They told me I would get my...Read more
I didn't like
- Service was extremely poor
- Not delivering our water products
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