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Worst customer service!!! I understand there was a hurricane and orders were delay last week but the hurricane already passed and yesterday 9/13 I was told that I'll get my order today 9/14 between 8-5pm. I had someone sitting at my house the whole day and you guys...
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#1100883
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Nestle Waters - Horrible left us without in Florida

No call or show for water before hurricanel Worried about getting new customers instead of servicing the ones they got. I will let my 35 clients know.
1.0
Details
Advertised vs Delivered
Product or Service Quality
Staff
Website
#1098210
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I have been using Readyrefresh for the past 2 years. This time it's a huge and impact full let down. Knowing that a hurricane was coming to Florida, as a responsible person, on monday 9/4, I rescheduled my water delivery to be 9/6/17 because due to labor day weekend...
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2.2
#1098184
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Nestle Waters - Very pissed of with ready refresh

I have a monthly delivery to home and request my delivery a little early and my date keep getting push back not good customer service
#1098030
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I was supposed to get my delivery on Tuesday but they keep on moving it every day. Called yesterday since I'm in desperate need of my water delivery, I have a baby and live in Florida and hurricane Irma will be here on a couple of days. They told me I would get my...
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Anonymous
Anonymous

I just cancelled them. I didn't even get contacted.

3.5
I didn't like
  • How customer service rep handled the matter
  • Service was extremely poor
  • They
#1097725
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Nestle Waters - Still unhappy

Used to be an Alhambra customer but had a lot of missed deliveries and very poor costumer service so I've decided to switch to Nestle Water delivery but they only showed-off prompt deliveries during the first few weeks!! Now they're like as bad as Alhambra!!
#1097279
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Me atif sohail from karachi gulshane hadeed phase 2 having big bottle facility but supply team skiped supply more times every times called them on their personnel no. But invain. Last time on thursday 24 aug 2017 called also send messagaes and called driver and supply...
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Anonymous
DianeL

Days gone by no delivery everyday customer service lies about delivery. Meanwhile neighbor across the street got deliverey TWICE this week and i didnt get my 2 bottles. I have...

#1092042
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I made an error in my account causing a check not to clear my account. I immediately phoned CS tslked with one of your staff he reassured me check would be re-enteted if necessary but he said Mrs. Richardson your account is ok. Then on Fridsy i got a statement saying i...
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#1089536
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My bottles of water was supposed to be delivered at my door on 8/2. I received notification text on my phone at 9:12 stating that it was delivered. I wasn't working that day, so I went to check my front door and there was nothing... And my empty water has not been...
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2.5
I liked
  • When it was delivered at the door
I didn't like
  • How customer service rep handled the matter
#1083736
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We have had problems with this company since we contracted them. We specifically designate on our account that we want the water delivered by the garage where we leave the empty containers for pickup. The delivery driver completely ignores this request. When we ask him...
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1.0
I didn't like
  • Service was extremely poor
  • Not delivering our water products
#1064084
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