7712 Penn Dr, Breinigsville, PA 18031, USA
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2.1
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2 comments

We are a long time customer of deer park delivery service. Over the past two years...

they have missed multiple deliveries including the past three deliveries. I am will be cancelling their service. No communications on why no delivery and their helpline was not very helpful. I am not sure if there is a water shortage or lack of employees delivering water..

but the Safeway down the street from us.. their shelves are completely empty as well. I spoke with the clerk in Safeway...

he told me it's been empty for quite some time. I thought deer park was a solid company but apparently they are having major issues.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I liked: Water.

I didn't like: Delivery service.

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Anonymous
#1525669

We are a large national account and our corporate headquarters is having the same issues. We used to have 1 driver that serviced our account, now we have multiple on various days and several departments are missed weekly. Account Mgr is useless and I called several customer service lines which promise call backs that never happen.

Anonymous
#1499696

My delivery has been rescheduled six times in the past week. Since Nestle’s took over Deer Park, service has been on the decline. I’m cancelling my service today.

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