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I keep getting my delivery rescheduled by Nestle Waters. When I called CS, they advise there was nothing they could do. They could not provide a time window when they expected the delivery to take place in any way, shape or form. They could not check with their...
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Company wrote 0 private or public responses to the review from Nov 26.
2.7
I didn't like
  • Delivery and customer service is terrible
#1408314
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Nestle Waters - 20% price increase

Nestle got a 20% tax break and then increased the prices by 20% increase. I only hope that the WORKERS got a raise and increase benifts. Canceled my account!
Company wrote 0 public responses to the review from Nov 08.
2.9
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website
#1396256
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Nestle Waters - THEY STOP BRING OUT MY WATER ALTOGETHER, GAVE ME EXCUSES,

THEY STOP BRINGING OUT MY WATER ALTOGETHER ,LIED TO ME THREE TIMES ABOUT BRINGING ME MY WATER ,BEEN A CUSTOMER FOR MORE THAN NINE YEARS NOT KISSING NO BODY BEHIND TO GET THEIR SERVICE,I'M A 100% DISABLE VET ,EVERYTHING I GOT OR GET I FOUGHT FOR IT ,THEY ARE A TERRIBLE COMPANY
Company wrote 0 public responses to the review from Oct 12.
#1379669
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Save your money. The issue here is that this company has gotten too large. The communication is lost. This company has put us on automatic debit. They claim they have to run a credit check to lift this. Do not let them! Their credit is horrible! Look at their stock...
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Company wrote 0 private or public responses to the review from Oct 01.
1.0
#1370286
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Own a deck restoration company and buy at least one case of your bottles by the case a day, to hydrate our staff 10 months out of the year and 2 more cases for our home refrigerator, weekly. We received 2 cases at the quick trip in saint Louis (vandeventer) on several...
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Company wrote 0 private or public responses to the review from Sep 01.
1.7
#1343977
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We had this happen when they were Arrowhead but it has become far worse. We were supposed to have water delivered 9 days ago and every single day I get a text stating they are unable to deliver and will deliver the next day. I am fed up and they are fired! Submitted...
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Company wrote 0 public responses to the review from Jul 11.
#1300841
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I was a deer per customer for many years and never had a problem with delivery. As soon as Nestlé bought the company everything went to *** They have never been terribly reliable, but in this past week my delivery has been rescheduled five times. They finally pushed me...
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Company wrote 0 public responses to the review from Jun 20.
Anonymous
Lola

Please tell me the name of your new deliver company

#1284374
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Nestle Waters - Terrible Terrible Service

This is really unbelievable. For the past 4 months this company has failed to deliver when we really need it. They are more than happy to cancel your account. That’s not the way it should be. I would love to see them going out of business as they really are the worst I have ever experienced . “If you can’t provide the service let the customer know” What an embarrassment as a company!!!
Company wrote 0 private or public responses to the review from Jun 19.
#1283325
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I'm wondering if there are new owners in the past about year & a half or so. I used to be very pleased with my service. Lately too many issues: unable to contact customer service for 4 days! Took a week of substandard communication online to still have issue...
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Company wrote 0 public responses to the review from Jun 09.
1.9
#1275917
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Contact Nestle Waters

Mailing Address:
Nestle Waters
Avenue Nestlé 55 Switzerland
Vevey, Vaud 1800
Switzerland
Phone:
+4 121 924 1111
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I have been a customer for over 20 years with Ozarka, which became ReadyRefresh. I am a disabled older woman with a disabled son at home. I have constantly called the company to get their drivers to use the doorbell as we are hearing impaired to deliver orders as well...
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Company wrote 0 private or public responses to the review from Jun 01.
2.5
I liked
  • Taste of their water and the convenience of home delivery
I didn't like
  • Lies and empty promises about drivers and customer service
#1269601
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