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Nestle Waters - Really bad service

the bad service, I'm sorry I took it, I do not recommend it
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website
#1177742
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After being promised delivery on 4 consecutive days, and numerous phone calls to customer service, where no one knows whats truly happening. Every day I receive an automated recording stating that my order will be delivered the next day. Now I've been told that the...
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Anonymous
EKG

Zephyrhills was fine. Deliveries always made on time. From the first month Nestle took over, the service was catastrophically bad. Missed deliveries with no calls; calls ...

Anonymous
Karolin

Same here. Paramus NJ. Delivery was scheduled thursday, then tuesday, then wed, then thursday. I doubt it will arrive today either. Customer service just keeps saying your...

I didn't like
  • Disgusted with the inability to get take care of problem
#1175737
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Nestle Waters - What are you doing?!

Please Nestle be honest with your customers if you can’t fulfill orders stop billing and at least send a communication to your customers with the truth of what is going on. Had to cancel Too much waste of time and Energy.
#1146652
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I have ordered 30 cases of tea from them for 4 or 5 years. EVERY time (except for the first time) there's been a problem. THIS year I placed the order on-line, then had to speak with someone because I apparently didn't use the proper account. This person was...
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1.0
#1138005
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I ordered a cooler (hot &cold), 3-5 gallon jugs and some cases of sparkling water. I was told my appoint was 8-10 on 10/31. They don't have weekend or evening delivery so I had to miss a day's pay. Thanks Nestle. Any way, the idiot driver came at 7 am and when no one...
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1.0
I didn't like
  • Losing a days pay
#1123906
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I have been a customer for over 20 years. I started with Poland Spring and Nestle Waters bought them out. Their 30,000 pound trucks backed up in our driveway many times and now our asphalt driveway is cracked in many places. They refuse to repair damages created by...
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1.0
#1119930
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WE PURCHASED A PACK OF NESTLE SPLASH MANDARIN FROM A MIEJER STORE IN AUBURN HILLS,MICHIGAN. ONE OF THE BOTTLES OF WATER WAS OPEN AND FILLED WITH URINE, I AM VERY DISGUSTED BECAUSE I BUY THESE WATERS FOR MY SON, THIS IS JUST NASTY, NOT EVER PURCHASING THIS WATER AGAIN....
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1.1
I liked
  • I like until we had urine in our water
I didn't like
  • Dont like
#1114465
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Am Mrs Bolanle a sole distribution of Nestlé water in Kaduna State. For the pass 5yrs all the necessary benefit that should be given to me was never been given to me which was been stated in the terms and condition of Nestlé water company. I have an account with Nestle...
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#1108646
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I ORDERED 18 CASES OF BOTTLED WATER AND NEVER RECIEVED IT WHEN I CALLED THEY TOLD ME THEY COULKD NOT FULFILL MY ORDER SO THEY CANCELED IT WITH OUT EVEN CALLING TO INFORM ME .... NOT A GOOD WAY TO DO BUSINESS .... AND THEY NEVER ISSUED A REFUND STILL WAITING FOR THAT...
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1.0
#1102220
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Contact Nestle Waters

Mailing Address:
Nestle Waters
Avenue Nestlé 55 Switzerland
Vevey, 1800
Phone:
+4 121 924 1111
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Nestle Waters Products and Services

Heads up to all of you who placed an order last week in hopes that it would arrive before the hurricane. If you are still waiting for water and haven't received it chances are you won't be getting it. I just found out that my order has been canceled by the company,...
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#1101537
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